Business Telephony Solutions

Successful organizations are always looking for new ways to do more with less – keeping their business flexible, innovative and competitive to secure top slot in the market place.

SARK offers the right choice for telephony for every organization – whether it has seven or thousands of employees…just getting started or already established…have a single office or multiple locations.

Business Telephone systems offered by us unifies the communications, providing the employees with a solution that lets them handle all their business communications on the device of their choice: their laptop, mobile phone, office phone or home phone – using wired, wireless or broadband connections.

Our systems easily adapts to your goals and budget and provides individual user productivity solutions to give each of your employees just the capabilities they need – whether it’s your receptionist, sales or service representatives, home telecommuter or on-the-go knowledge worker.

SARK offers specific solutions to suite the business requirements of various segments like Hospitality, Manufacturing, Legal, Real Estate, Infrastructure, Automobile, Retail, IT, Education, Healthcare, Defense and Government etc.

We have different models for business telephony segment with various features:

  • Our small communication system easily expandable from 12 to 100 extensions
  • Our medium communication system easily expandable from 24 to 400 extensions
  • Our large communication system easily expandable from 24 to 1000 extensions
  • IP ready EPABX
  • Choice of end points Analogue, Digital, IP, Soft Phones or video phones
  • Supports various types of trunks like analogue CO lines, ISDN BRI & PRI, IP, SIP, etc.
  • Flexible Dial Plan
  • Integrated Voice Mail and Auto Attendant options
  • Voice Recording
  • Multiparty conferencing
  • Manageable secure meet me conference bridge
  • PC based call handling
  • Multiple music on hold options
  • Centralized Personal and System Directories
  • Appropriate user profile for office/ remote/ mobile workers
  • Mobile Twinning and Mobile Call Control
  • Integration with external databases and business applications
  • Multisite Voice Networking of EPABX
  • External Device Control (like Paging and Door Entry etc.)
  • Call analysis( Incoming & Outgoing calls)
  • Call Handling features like Call Hold, Call Park, Toggle Calls, Call Transfer, Direct Inward/Outward Dialing, Distinctive & Personalized Ringing, Message Waiting, Absent Text, Automatic Call Back, Hunt Groups, Call Waiting, Reclaim Call, Do Not Disturb, Paging, Intrude, Inclusion, Private Call, Hot Line, Hot Desking, Call Pick-Up, Call Coverage, Account Codes, Authorization Codes, Call Barring, Alternative Route Selection, Call Forwarding (Internal, External & Voice Mail), Follow Me, CLI Based Incoming Call Routing, Call Distribution, Night Service And Time Profiles and Least Cost Routing etc.